Management Information System Case Study Example | Topics and Well Written Essays - 1500 words

Management Information System - Case Study Example It becomes more personalised and gives the customer more accurate information. Making the whole service contract process friendlier and quicker is one way to help gain more service customers because it should result in the sale of more of these contracts. The company wants to automate its entire application process to speed up everything for both APCO and its customers and to eliminate much of the reliance on paper documents. Extract the information as easily as possible, without a lot of IT over- head Use the Internet as a Channel to achieve the above goals Information systems and business strategy now align with each other to deliver Strategic information systems. Such systems deliver Computer system at any level of an organisation; changes goals, operations, products, services, or environmental relationships and helps organisation gain a competitive advantage The Internet is changing the role of information systems in organisations. The Internet is capable of dramatically reducing transaction and agency costs. Businesses are rapidly rebuilding some key business processes based on Internet technology. Internet technology becoming a key component of IT infrastructure. The need of the hour was to have a new Sales Management system and a Claims Processing System that would allow APCO to manage sales more efficiently and process claims with limited overheads and maximum efficiency and modify business processes to align to the new information processing systems. The systems need to use the Internet as a delivery channel to deliver maximum benefits to the new business processes structured around this channel. Both these above systems are Operational level systems. As a first step APCO wants to introduce a comprehensive electronic document- management (or... The Internet is changing the role of information systems in organisations. The Internet is capable of dramatically reducing transaction and agency costs. Businesses are rapidly rebuilding some key business processes based on Internet technology. Internet technology becoming a key component of IT infrastructure. The need of the hour was to have a new Sales Management system and a Claims Processing System that would allow APCO to manage sales more efficiently and process claims with limited overheads and maximum efficiency and modify business processes to align to the new information processing systems. The systems need to use the Internet as a delivery channel to deliver maximum benefits to the new business processes structured around this channel. Both these above systems are Operational level systems. As a first step APCO wants to introduce a comprehensive electronic document- management (or content-management) system.